InstantKB.NET 2.0 is a ASP.NET script for FAQ and Knowledgebase scripts design by InstantASP Limited.
It runs on following operating system: Windows.
InstantKB.NET is a poweful, flexible, affordable ASP.NET & SQL Server based knowledge management solution.
Publisher review:InstantKB.NET is a poweful, flexible, affordable ASP.NET & SQL Server based knowledge management solution. InstantKB.NET is a poweful, flexible, affordable ASP.NET & SQL Server based knowledge management solution designed to help capture, organize, control & share all the knowledge important to you, your organization & customers. Suitable for companies of any size InstantKb.NET 2.0 provides instant centralized storage & access for all your company knowledge, support materials & documentation. Instantly search across all your data including user submitted comments, tags & content attachments (Word, Excel, PDF & more). Categorize & tag your content to ensure easy discoverability. Encourage community around your content by rewarding users for helpful or insightful comments through customizable member levels & recognition points. Security trimmed results ensure precise control over the content available to your risers & staff members. Detailed permission sets allow you to further control the features & options available to users As an administrator you can create & manage staff departments & permission sets to control the content, options & workflows available to your staff members. The latest update introduces a number of innovative, unique features allowing you to further extend & customize the knowledge you want to capture. Accommodate for any unique type of content through custom tabs & our built-in forms designer. Quickly add new custom fields to existing forms to capture important meta data. Custom workflows can be applied to all your custom content providing approval & issue tracking control over your knowledge. Features:Incredible Flexibility - Create your own custom tabs to capture any unique knowledge - Customize or create your own forms to collect data within tabs - Apply custom workflows to articles or data within any custom tab - Easily adaptable to track issues, defects or product featuresSecurity & Control - Control the tabs, categories & content visible & accessible through member groups - Use staff departments to control the workflows & editing options available to staff - Create custom workflows to control content approval or track issues & defects - Control features & editing options for both users & staff through permission sets - Flexible member group security modal. Supports multiple staff & administrator groupsPowerful Search - Standard TSQL & SQL Server full-text (contains, freetext) support out the box - Search attachments (Office, Text, HTML etc) with SQL Server 2005 & full-text enabled - Search additional attachments content types such as PDF or CHM using extensible iFilters - Ranked, security trimmed, AJAX enabled search results ensure quick, relevant results - Optionally allow member groups to also search user submitted comments & tags - Dynamic RSS feeds for all search results. Get notified when new content is available.Knowledgebase Articles - Easily create, control, maintain & share knowledgebase articles - Organize articles within a familiar windows explorer style AJAX enabled treeview - Add any number of file attachments, content tags & related links to articles - Allow eponymous & registered members to comment & rate articles - Easily send articles by email, bookmark articles or share using social bookmarksTroubleshooter Guides - Create an interactive series of articles to guide users through specific problems - Effortlessly build your troubleshooter step structure through our AJAX enabled treeview - All the features available within articles are also available for troubleshooter guidesDownloads - Organize & control access to your digital media or product downloads - Password protect or restrict access to downloads through permission sets & member groups - Store files directly within SQL for enhanced security checks - no direct URL to downloads - All the features available within articles are also available for downloadsGlossary - Create & maintain a glossary of terms for common terminology used within your company - Staff members can easily add, edit or delete entries from the glossary through the Staff CP - AJAX enabled allowing users to navigate your entire glossary without a single postbackTags - Tag any content within your knowledgebase helping improve discoverability - Provide web 2.0 tag clouds allowing users to quickly explore your content - Easily remember & reuse common tags with auto-completing tag text boxes - Dynamic RSS feeds are available for all tags. User can get notified when new content is available matching a specific tagAttachments - Upload & associate file attachments to any content within InstantKB.NET - Search Office, HTML & Text based attachments with SQL Server 2005 & full text enabled - Define the allowed attachments within any tab & set storage limits using permissions - Access can be controlled for each tab & member group using permission sets - AJAX enabled file upload mechanism for staff membersMember Permissions & Groups - Permission sets allows you to control features for each member group within each tab - Associate permission sets with entire member groups or individual members - Associate multiple member groups with members to control the visible content - Associate member groups with tabs, categories & content to control group accessStaff Permissions & Departments - Control the editing options available within the staff CP through staff permission sets - Associate staff permissions with entire staff departments or individual staff members - Allow separate teams or departments to work separately on there own content - Associate workflows with staff departments to control access to available workflows - Multiple staff member groups allow you to separate your staff into multiple member groups allowing you to further control the categories staff can modify and create content withinMember comments & Recognition System - Allow users to add comments to content, all completely configurable with permission sets - Comments marked as helpful a specific number of times will be automatically highlighted - Content that receives a specific number of comments will automatically be marked as hot - As members contribute & rate other members comments recognition points are awarded - Define the number of points awarded to members for specific actions within InstantKB.NET - Member levels will increase based directly on the number of recognition pointsDynamic RSS Feeds - Live RSS feeds are available for all tabs, search results, comments & Tags - Subscribe to search results or specific tags through RSS. Get notified within your RSS client when new content is published matching your search critiria or tag - Staff members can subscribe to feeds to show content assigned to them (as it moves through workflow) or show content within a specific workflow step or statusStaff Control Panel - The dedicated Staff CP provides your knowledge experts complete control over content - Manage content, categories, glossary terms, members & user submitted comments - Administrators can use member groups, staff departments & permission sets to control the content, categories, workflows & editing options available to staff within the Staff CPAdministrator Control Panel - Manage every aspect of your knowledgebase through our comprehensivfe Admin CP - Manage tabs, field templates, custom fields, member & staff permissions, workflows, views, members, member groups, staff departments, application settings & much more - View reports for content within any tab by status workflow or staff memberCustom Tabs - Create your own custom knowledgebase, troubleshooter or download tab - Control which tabs are visible & accessible to specific member groups - Define custom content types (bugs, features, issues, work-items etc) within tabs. - Apply custom workflows to data within tabs to control the flow of articles or issues - Customize existing forms or design your own form with unique fields to capture & share unique data within any tabField Templates - Field templates allow you to customize & or create forms for use within InstantKB.NET - Customize the default field templates to show only the fields important to you - Add custom fields to default field templates to capture unique data - Build your own field templates with custom fields for capturing defect, issues & workitems - Easily rearrange & group fields, hide fields, set default values, enforce fields etc - Create multiple forms for use at specific workflow steps - capture approval feedback etcCustom Fields - Start capturing any unique data within minutes using custom fields - 14 different field types ensures you can capture & display any custom data - Custom fields can be added to any tab you create within InstantKB.NET - Easily create multiple select fields (radiobuttonlists, checkboxlists, selectboxes etc) - Create required fields to ensure specific meta data is always provided - Define optional regular expression validation for textbox fieldsCustom Workflows - Build powerful custom workflows to control content approval or track issues & workitems - Create custom workflows for working with content within any tab - Create multiple workflows & control access to specific workflows through staff departments - Define edit permissions, automatic change actions & notifications for each workflow step - Apply automatic change actions to any field when content is moved to a workflow step - Customize the available fields when working with data at any specific workflow step - Control the next available workflow steps & optionally enforce or disable workflowCustom Data Views - Customize the default fields within the various datagrids used within InstantKB.NET - Customize the fields & metadata displayed alongside content through permission sets - Display custom fields within any datagrid or alongside content within InstantKB.NET - Customize the default sort column, order and records displayed per page for any datagridSearch Engine Friendly, Guessable URLs - Support for basic & search engine friendly virtual URL rewriting. - Include content titles within URL's to help improve search engine ranking - Intuitive, guessable URL structureAJAX Enabled User Interface - AJAX based interface reducing client postbacks - Lighting quick AJAX based treeview control supporting thousands of categories - AJAX enabled datagrids allow you to page & sort data without the need for postbacks - Developed inline & takes advantage of the Microsoft ASP.NET AJAX Extensions 1.0Standards & Accessability Compliant - Strict XHTML 1.1 W3C validated semantic markup - CSS 2.1 W3C validated style sheets - Web 2.0 fluid CSS based layout - no nested tables, screen reader friendly - Confirms to W3C web accessability guidelines 1.0 & section 508 guidelinesCross Browser Compatible - Tested with Internet Explorer 6 , FireFox 2 , Opera 9 - There are known layout issues with IE8 beta & Safari 3.1 which are working to addressMulti-Lingual - Localize every aspect of InstantKB.NET (UI, Email Templates, Dictionary) - Drag & Drop Language Packs (automatically detected, no configuration required) - Easily change any text displayed within InstantKB.NET through a single XML fileSkinning & Template Driven - Portable skinning model - Each skin can have a completely unique layout and visual appearance - Drag and Drop Skins (automatically detected, no configuration required) - Allow users to choose between skins or set a default blobal skin - Each skin provides a standard ASP.NET 2.0 masterpage allowing quick design integrationHigh Performance - Designed from the ground-up for massive performance & scalability - Customizable data caching (greatly reducing database trips) - Parameterized stored procedures, Well designed tables, optimized indexes & fk constraints - Strongly typed data objects & data collections (No heavy, slow System.Data.DataSet) - High perofmance paging algorithm supporting hundreds of thousands of pages - Email queuing system, emails are queued and polled in the background at set intervals - 100% compiled, managed .NET assemblies (No COM or other dependences) - AJAX enabled UI ensuring data is loaded on demand helping reducing client postbacksHighly Scalable - Unique SQL Server based state management (no session or application objects) - Well defined architecture (separate presentation, application & data layers) - Takes advantage of data caching & AJAX to minimize database requestsWell Designed - Object Orientated VB.NET code, strongly typed objects & collections - Takes advantage of many familar ASP.NET techniques (forms authentication, masterpages) - Implements many design patterns (singleton objects, data factory, facade objects) - Takes advantage of our InstantASP.Common base libraries - Enhanced error handling, receive emails for errors or log exceptions to a file or event logDeveloper Friendly - Integrates with Microsoft® Visual Studio.NET 2005 or 2008 (solution file provided) - Supports SQL Server 2000 pr 2005 (and express editions) - Intuitive API with intellisense support within Microsoft® Visual Studio.NET - Fully commented, clean, eloquent code using many familar design patterns - Unique naming convention used for database stored procedures & tables reducing conflicts - Full product source code provided with Developer Licenses
Operating system:Windows